Development and Quality Department

Supervising performance quality and ensuring the development of educational services

General Goal: Supervising departments and technical units to ensure the provision of an appropriate educational environment through efficient and high-quality facilities, equipment, and services.
Tasks:
Apply quality principles and standards to cover all educational service activities provided to university stakeholders.
Define the stages of implementing and evaluating the internal quality system in the administration and specify the requirements for meeting these standards.
Promote the concept of the quality system and spread its culture across the administration.
Control performance quality standards by conducting internal audits for departments and units, and set timelines for these audits.
Develop and improve policies and procedures for operations within the administration’s departments and units.
Build and enhance documentation and records related to quality system policies and procedures.
Monitor the initiatives of the administration’s strategic plan and ensure their completion within the specified time.
Support and assist the efforts of the Educational Services and Equipment Administration in improving, developing, and enhancing performance efficiency.
Submit monthly reports to the Administration Director.

Colleges